I was not impressed by Rick Points and the handling of the end of the service for s recent firefighter. Every service I’ve ever been to the person who’s life is being celebrated leaves the chapel first, then the family and finally the people whose are following the hearse. Never in my life has the funeral home stood up and said, “that concludes our service.” Always has it been the way I mentioned earlier.
Kitchen area for food that is brought by friends
Cons;
Rick points is an a amazing man. He did a wonderful job. He was so nice and helpful. He did anything and everything we needed. The funeral was amazing and beautiful. Rick points I absolutely amazing !!!!!!!
Interior of the funeral home
Pros:
Nice exterior of the funeral home
I noticed you had some negative comments to make about Rick Points concerning Jonas Whitwell's funeral. From what I understand your concerns are based on the dismissal of the service. I would suggest when planning your funeral or someone close to you, feel free to make your wishes known as to how you would like the adjourning to take place. Speaking badly of Rick makes no sense in dealing with this detail you think is bad. Maybe you should ask the family how they felt about the service. I can tell you personally how we felt as his family. I have never been shown so much comfort and peace during a tragic time. Jonas' children were met with open arms and an ear to listen to their wishes in honoring their Dad. Rick went over and beyond to plan, organize and create an amazing service honoring Jonas. I am sure he spoke with over 100 people to organize how to handle all the sweet people who came to pay their respects. He dealt with the Columbia Fire Department in organizing the Honor Guard, he helped arrange for fire trucks to be waiting the arrival of his body from AL, he helped the CFD blocking every intersection in Columbia as we drove to lay him to rest. From the compassion of his heart he arranged a bag pipe player for the cemetery service. These are a few tasks I can think of, not to mention behind the scenes planning that has to take place for any funeral. Rick is a God loving, compassionate, dear friend of mine and my family. i am sad you found it necessary to list him as a con based on how you feel the ending of the funeral should have taken place. This service touched each life that attended. Citizens stood beside their car to salute as the processional drove by. Anyone who would like a funeral to be directed as if your loved one was also a loved one of Rick Points', then I suggest trusting Heritage Funeral Home. We will forever be grateful for the time, effort and love you have shown to our family.
My son, Jonas Whitwell is the fireman laid to rest at Heritage in Columbia, TN. I can not express enough appreciation to Rick and the staff of Heritage. Rick made sure everyone was taken care of during this time. It is a shame to belittle such a loving and professional man. Many people have shared how this service will never be forgotten. It was beautiful and we are thankful for Heritage. Again, thank you Rick for all the love you have shown us.
This is addressed to Joseph Szostak...
Rick Points
I am the uncle to the fireman who was laid to rest rescently at Heritage Funeral Home. I was told by many people that attended that it was the most impressive and professional funeral they had ever seen for a public servant. I would like to thank Rick Pointe and Raymond Workman and all of the Heritage staff and would highly recommend their excellent service to anyone. And Joseph III you should critique your family's funerals and not mine!!!! It has been a beautiful experience to use Heritage and their caring and living staff!!!
Gathering area outside the chapel
Heritage Funeral Home Memorial Gardens is a US Funeral Home based in Columbia, Tennessee. Heritage Funeral Home Memorial Gardens is located at 609 Bear Creek Pike, Columbia, TN 38401, USA.
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