I would say that after watching some of the nurses and techs on the Orthopedic floor give care to my grandmother who had just had a hip replacement that they could really use classes/training on compassion/empathy, or just being kind to the patient and families. The physical therapy department and surgeon were the only people that we had a good experience with. Most of the techs we encountered seemed to be in a rush, wouldn't answer questions, were rough when assisting her out of bed. You would assume that they were very busy but when I stepped into the hall, one that had been very rude to us was now sitting at the desk on her phone. When we called for pain medication and it had been 35 minutes we asked the tech if she happened to know if the nurse got our message and she replied "I don't know, I think she's busy, she's probably in another room." Whereas she could have easily said, hang on I will go find out for you and get you some help. It also took 45 minutes to receive anti nausea medicine after vomiting. I know nurses and staff are busy and if I thought that was the case I wouldn't be writing this review, but I honestly felt with their terrible attitudes that they may need to find a job where they are not directly giving patient care. Patients are there because of surgery, or being sick, etc, the last thing they need are rude caregivers. I would recommend in the future to family and friends if they need to be inpatient at a hospital to please travel further north for their care.
The CDU team was amazing. Dr. Brian McMurray has a great bedside manner, was thorough and really helped ease a stressful experience.
Best care I have ever received, including the times I was an inpatient at a hospital I worked at! My day shift nurse on third floor medical, Deanna, was especially good. I only had one regular meal while there but the food was also excellent--on a holiday weekend, no less!
My step daughter was in CCU for a few days because of a very sensitive issue. The nurse Jean that she's had on day shift the last 2 days is terrible. Our family had to speak with the charge nurse about switching nurses after my child on a ventilator vommitted on herself nurse Jean did not try to clean her up, left her sitting in her vomit stating "it happens". The first thing my daughter wrote on paper when she woke up was that her nurse is so rude to her. Her heart rate jumped sky high every time that woman walked in the room. This is after she was rude to our family in the room and to me on the phone. Needless to say they didn't change nurses, or speak to her about her attitude, she was rude on the phone again when I called today. Unfortunately, or maybe fortunately for them, I am in Texas so there's not much I could do from here. The nursing staff is my only way of checking on my child, they are my lifeline to her. I am a nurse myself and understand the struggles of patient care and family dynamics. But there's no excuse for this behavior, and shame on the charge for not recognizing and not doing something about it when it was brought to her attention. I'm not happy at all do not send your loved ones here.
Emergency room staff has been wonderful the two times I have been there. However, we were told the stitches I had received could be removed without charge at the emergency room. We were later charged for a separate visit. The billing department at this hospital is deplorable. I also have had the "opportunity" to talk with their HR department. They are rudeness exemplified. They were the final reason I chose to start using Spring Hill Hospital. They have a full service Emergency Room, a kind staff, and none of the incompetence or rudeness of Maury Regoional.
Maury Regional Medical Center is a US Hospital based in Columbia, Tennessee. Maury Regional Medical Center is located at 1224 Trotwood Ave, Columbia, TN 38401, USA.
Please contact with Maury Regional Medical Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Maury Regional Medical Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hospital in Columbia